Shipping and Delivery
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Our products are made-to-order and will typically ship out in 1-3 business days. Handling and processing for any orders placed on/near weekends and/or public holidays may be postponed and will be continued the following business day.
All items will be shipped from the United States and China (depending on the choice of delivery method, location, and/or item availability) by USPS and SF Express for international shipments. Shipped from China will be using USPS Commercial ePacket® (US destinations only). Estimate delivery time will appear when you choose the delivery service. The delivery service options will appear according to the selected design and your location.
Make sure you enter your shipping address correctly as once it has been received and the product is dispatched, we cannot alter the address and you will be charged the standard applicable postage rate for reshipment.
We recommend customers fill out phone numbers on the shipping address. Phone numbers will be used for delivery purposes only. We promise we will never share, sell, lease, trade, or use phone numbers for marketing purposes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Estimated Delivery Time
Country Estimate Delivery Time
USPS ePacket (7 - 12 days)
United States Yunexpress (7 - 12 days)
SF-Express (7 - 12 days)
Rest of the world SF-Express (9 - 18 days)
This delivery time does not include handling time (1 - 3 business days). Please also note that delivery times are estimated and may not be the actual delivery standard experienced. It may also require extra transit time because of unforeseen delays.
Estimated delivery time applies only to the major cities or offices of mail exchange. Please allow more time for destinations beyond that. Packages may subjected to customs inspection and clearance. Time for delivery shall not be of the essence unless previously agreed by us in writing.
Deliveries are not made on bank holidays and/or weekends. Please allow additional time if ordering on or near public holidays or during sale periods.
Cancellation
By using our service you agree that you are fully aware of and committed to all actions and transactions you carry out through our site. Therefore, any cancellation request of a transaction that has been fulfilled will be rejected. Cancellation or replacement requests are only received within 24 hours of ordering time.